ABOUT US
Over the past decade, SilverBirch Hotels & Resorts has demonstrated that it is one of Canada’s top performing hotel operations and asset management companies. Our success is based on providing extraordinary guest experiences by operating hotels in Canada to the highest standards of our Brand partners.
The hotel assets include full-service, focused service and extended stay properties that operate under major international franchise brands. A large part of the portfolio of hotels are licensed with Marriott International and include 9 Delta by Marriott branded properties.
OUR VISION
To be an industry leading owner and operator that generates superior return on investment.
OUR MISSION
We optimize returns by balancing the allocation of our resources and by nurturing strategic, collaborative partnerships with all of our stakeholders.
OUR CORE VALUES
PERFORMANCE
“Do it well”
We focus on efficiency and we work everyday to become better at what we do. We do this through clearly defined goals and training to help us get there.
QUALITY
“Exceed expectations”
We give our guests a superior experience by delivering service that goes beyond what they expect.
INTEGRITY
“Do what you know is right”
We proudly stand behind all we do and say. We are professionals who can be trusted.
GROWTH
“Move forward”
We are adaptable and innovative. We work towards the growth of the business and we grow as individuals too.
ENGAGEMENT
“Care”
We believe in being there for our guests and each other. We care about our relationships and what we do, we go the extra mile and have fun.